General Terms and Conditions of Sale (GTCS)

These General Terms and Conditions of Sale (“GTCS”) govern remote product sales concluded between BELOUA—operator of the website www.thecubeofcubes.com—and any natural person acting for purposes outside the scope of their commercial, industrial, artisanal, self-employed, or agricultural activity (“the Customer” or “the Consumer”).

Any order placed on the Site implies unreserved acceptance of these GTCS, which the Customer acknowledges having read prior to the final confirmation of their order.

The applicable GTCS are those in effect on the date of the order. BELOUA may modify them at any time for future transactions, without affecting orders already concluded.

BELOUA – Simplified Joint-Stock Company (SAS) – Share capital: €50,000 – Registered office: 55 Avenue Marceau, 75016 Paris, France – Paris Trade and Companies Register (RCS): 930 162 391 – SIREN: 930 162 391 – Intra-Community VAT: FR12 930162391.

Website: www.thecubeofcubes.com

Customer service email address: contact@thecubeofcubes.com

Customer service telephone number: 06.98.27.32.33

The Customer may use the contact details above to exercise their statutory warranty rights with BELOUA.

The products offered for sale are those displayed on the Site at the time the Customer views it, subject to stock availability.

They include, in particular, the artwork *The Cube of Cubes*, its presentation case, and—where indicated on the product page—the accompanying book or any other associated item.

The essential characteristics of each product—including dimensions, weight, materials, finish, contents, and any accessories—are described on the corresponding product page.

Photographs and visual representations are intended to showcase the product. However, they do not limit the Customer’s rights in cases where the delivered product fails to match the essential characteristics stated in the contract.

Minor variations in color, sheen, or appearance may arise from screen settings, photographic lighting, or characteristics inherent to the materials and finishing processes, provided that such variations do not affect the product’s conformity.

Product offers are valid as long as they appear on the Site and while stocks last.

In the event of unavailability following order confirmation, BELOUA shall notify the Customer as soon as possible and, where applicable, refund the amounts paid for the unavailable product.

Prices displayed on the Site are quoted in euros, inclusive of all taxes (TTC) where French VAT applies.

The price charged is the one displayed at the time the order is confirmed, subject to any obvious pricing error.

Delivery charges are indicated to the Customer before final confirmation of the order.

For Metropolitan France, the Site may apply a flat-rate delivery fee of €9 when this rate is displayed at the time of ordering.

For deliveries outside Metropolitan France, shipping costs are calculated or displayed prior to order confirmation, based on the destination and available delivery method.

For deliveries outside the European Union or to certain special tax zones, customs duties, import taxes, or customs clearance fees may be required by local authorities or the carrier. Unless explicitly stated otherwise at the time of ordering, these costs are the responsibility of the recipient. Customers are advised to check with the authorities in the country of delivery.

The Customer selects the desired product(s), checks the contents of their shopping cart, enters the necessary delivery and billing information, chooses their delivery and payment methods, and then reviews the order summary.

Before finally confirming the order, the Customer may correct any input errors.

Final confirmation via a button that unequivocally indicates an obligation to pay results in the formation of the contract, subject to acceptance of the payment.

An order confirmation is sent to the Customer by email on a durable medium. It is the Customer’s responsibility to verify the accuracy of the email address provided.

BELOUA may refuse or cancel an order for a legitimate reason, particularly in the event of non-payment, objective suspicion of fraud, a manifest pricing error, product unavailability, or an unresolved prior dispute regarding payment for an order.

Payment is made using the methods offered on the Site at the time of the order, which may include:

• bank card;
• PayPal;
• Apple Pay;
• Google Pay;
• and, where offered, payment in installments—either interest-free or subject to the terms displayed by the relevant provider.

The Customer warrants that they are authorized to use the chosen payment method.

BELOUA does not store the Customer’s full banking details when payment is processed by a secure payment provider.

If payment is declined by the financial institution or payment provider, the order may not be confirmed.

Products are delivered to the address specified by the Customer when placing the order.

The Customer is responsible for ensuring the accuracy and completeness of the information provided.

When the Site specifies delivery to mainland France within a maximum of 10 days following receipt of the order and payment, this constitutes the stated delivery timeframe, unless otherwise indicated to the Customer prior to the conclusion of the sale.

For other destinations, the applicable delivery timeframe or date is indicated to the Customer before the order is confirmed or in the order confirmation.

In the event of a delivery delay, the Customer is entitled to the rights provided for under the Consumer Code.

The risk of loss or damage to the product passes to the Customer upon physical possession of the goods, or when a third party designated by the Customer—other than the carrier proposed by BELOUA—takes possession of them.

In the event of a visibly damaged package, the Customer is advised to note specific reservations with the carrier and to contact BELOUA promptly. Taking this step does not deprive the Customer of their statutory rights.

In accordance with the provisions applicable to distance contracts, the Consumer generally has a period of fourteen (14) days from the day on which they—or a third party other than the carrier and designated by them—take physical possession of the goods to exercise their right of withdrawal without having to provide a reason for their decision.

Where multiple goods ordered in a single order are delivered separately, the period begins upon receipt of the last item.

To exercise this right, the Customer must notify BELOUA, before the period expires, by means of an unequivocal statement expressing their decision to withdraw, or by using the model form provided at the end of these General Terms and Conditions of Sale.

For distance contracts concluded via the Site, BELOUA provides the Consumer, free of charge, with an online feature allowing them to exercise their right of withdrawal during the statutory period. This feature must be visible and directly and easily accessible, and must enable the Consumer to confirm their withdrawal and receive an acknowledgment of receipt on a durable medium.

The request may be sent by email to contact@thecubeofcubes.com or by mail to BELOUA, 55 avenue Marceau, 75016 Paris, France.

The Customer must return the goods no later than fourteen (14) days after communicating their decision to withdraw.

Unless otherwise indicated by BELOUA, the direct costs of returning the goods shall be borne by the Customer.

Return address: Tour Franklin – 101 terrasse Boieldieu, 92800 Puteaux, France

The Customer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and proper functioning of the product. BELOUA shall refund payments received from the Customer, including initial standard delivery costs where applicable, within the statutory timeframes and no later than fourteen days from the date on which BELOUA is informed of the decision to withdraw.

BELOUA may withhold the refund until the goods have been received or until the Customer has provided proof of shipment, whichever occurs first.

The refund shall be made using the same payment method used for the initial transaction, unless the Customer expressly agrees to a different method that incurs no additional cost.

The right of withdrawal does not apply in cases provided for by law, particularly regarding goods made to the consumer’s specifications or clearly personalized, should BELOUA offer such products in the future.

BELOUA is subject to the statutory warranties applicable to goods sold to consumers. These warranties apply independently of any commercial warranty that may have been granted.

Consumers have a period of two years from the delivery of the goods to invoke the statutory warranty of conformity in the event that a lack of conformity arises.

During this period, the consumer is only required to establish the existence of the lack of conformity, not the date on which it appeared.

The statutory warranty of conformity entitles the consumer to the repair or replacement of the goods under the conditions provided by law, free of charge and without significant inconvenience.

In the cases provided for by law, the consumer may obtain a price reduction while keeping the goods or terminate the contract and receive a full refund upon returning the goods.

The rights arising from the statutory warranty of conformity are set out in particular in Articles L. 217-1 et seq. of the Consumer Code.

Consumers also benefit from the statutory warranty against hidden defects provided for in Articles 1641 et seq. of the Civil Code.

Subject to legal conditions, this warranty allows for a price reduction if the goods are kept, or a refund upon return of the goods.

To invoke a statutory warranty, the Customer may contact BELOUA at contact@thecubeofcubes.com or by mail at 55 avenue Marceau, 75016 Paris, France.

For any questions, complaints, or requests regarding an order, return, or warranty, the Customer may contact customer service:

By email: contact@thecubeofcubes.com

By mail: BELOUA – 55 avenue Marceau – 75016 Paris – France

By phone: 06.98.27.32.33

To facilitate processing, the Customer is encouraged to provide their order number and attach any relevant information.

In accordance with the provisions of the Consumer Code regarding the “consumer dispute mediation process,” after contacting us—and failing a satisfactory response—you have the option to use a free consumer mediation procedure with:

CM2C
49 rue de Ponthieu
75008 PARIS
Tel.: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: declarer-un-litige@cm2c.net

Recourse to mediation is optional for the consumer and does not deprive them of the right to bring the matter before a competent court.

In accordance with the provisions of the Consumer Code regarding the “consumer dispute mediation process,” after contacting us—and failing a satisfactory response—you have the option to use a free consumer mediation procedure with:

CM2C
49 rue de Ponthieu
75008 PARIS
Tel.: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: declarer-un-litige@cm2c.net

Recourse to mediation is optional for the consumer and does not deprive them of the right to bring the matter before a competent court.

Personal data collected in connection with orders is processed for purposes including the management of purchases, payments, deliveries, returns, warranties, customer relations, and accounting and legal obligations.

Detailed information regarding data processing methods, retention periods, recipients, data subjects’ rights, and the procedures for exercising those rights must be set out in the Privacy Policy available on the Site.

When cookies or trackers requiring consent are used, their placement must be managed in accordance with applicable rules.

The elements of the Site—including texts, trademarks, names, graphics, photographs, videos, designs, models, artistic elements, and content relating to The Cube of Cubes—are protected by applicable intellectual property rights.

Any unauthorized reproduction, representation, adaptation, or use is prohibited, subject to statutory exceptions.

The purchase of a product does not transfer to the Customer any intellectual property rights regarding the work, creations, trademarks, or protected elements incorporated into or associated with the product.

BELOUA is responsible for the proper performance of its contractual obligations under the conditions provided by law.

No provision of these General Terms and Conditions of Sale is intended to, or has the effect of, excluding or limiting the mandatory rights granted to the consumer.

BELOUA shall not be held liable for any damage resulting from misuse of the product, use contrary to the provided instructions, or modification of the product by the Customer, subject to mandatory legal provisions.

Neither party shall be held liable for any failure to perform resulting from an event constituting *force majeure* under French law, subject to mandatory consumer rights.

Computerized records kept under reasonable security conditions may be used as evidence of communications, orders, and payments, without depriving the Client of the right to provide evidence to the contrary.

Where the law requires the archiving of an electronically concluded contract exceeding the regulatory threshold, BELOUA ensures such archiving for the statutory period and allows the Client to access the records in accordance with applicable regulations.

These General Terms and Conditions of Sale are governed by French law, subject to any mandatory provisions offering greater protection that may apply to a consumer residing in another country.

In the event of a dispute, the parties are encouraged to seek an amicable solution.

The consumer may subsequently resort to consumer mediation under the conditions set out in Article 12.

Failing an amicable agreement, the dispute may be brought before the competent courts in accordance with the legal rules applicable to consumers.

No clause in these General Terms and Conditions of Sale imposes on the consumer a jurisdiction that would not be competent under the law.

Where these General Terms and Conditions of Sale are provided in multiple languages, the French version may be used as the reference version for interpretation, subject to mandatory rules applicable in the consumer’s country.

These General Terms and Conditions of Sale come into effect on the date of their publication on the Site and apply to orders placed from that date onwards.

Last updated: October 6, 2026.

Please complete and return this form only if you wish to withdraw from the contract.

To the attention of: BELOUA – 55 avenue Marceau – 75016 Paris – France

Email: contact@thecubeofcubes.com

I/We hereby notify you of my/our withdrawal from the contract regarding the sale of the goods below: